Table of Fees
These rates apply depending on the economic activity of the business declared at the time of contracting Bci Pagos.
According to the conditions agreed in your contract when you purchase a Bci Pagos terminal, a payment must be made for each additional service requested associated with the maintenance and use of the terminals. The values are specified in the following table:
Services with additional costs
Services must be contracted through the Customer Service Center, through official channels.
These values will be deducted from the merchant's subscription amounts during the billing process for the month following the service. Each requested input or service will be charged separately.
Customers who have this payment method are exempt from annual payment.
For customers who have contracted Bci Pagos terminals until December 31, 2025, additional services must only be paid once a year, during the month of December, after completing 12 months of service.
Services with additional costs
The above-mentioned services must be contracted through the Customer Service Center.
Our transaction fees vary depending on economic activity in the following ranges:
Discount transaction fees
(MDR: Merchant Discount Rate)
Non-use fee
Bci Pagos reserves the right to charge for non-use of equipment or for processing under the threshold of 80 UF per month. This is a monthly fee that applies to all merchants that have hired the POS equipment. This charge will only apply if you do not generate transactions or generate them under the threshold of 80 UF per month. 1.5 UF + VAT will be calculated and charged monthly minus the discount rate charged in the month, if the discount rate charged is greater than 1.5 UF + VAT, no cost will be generated.
Price by means of payment
You cannot charge your customer a different price for the products or services you offer, by virtue of the payment method chosen by the latter. Consequently, your products or services should always have the same price, regardless of what means you pay with, whether cash, or prepaid, debit or credit cards.
MCC: Economic Activity Code
Your Code of Economic Activity (MCC - Merchant Category Code) must match your item registered with the Internal Revenue Service. In addition, you can review it in the Affiliation Application Annex signed at the time of contracting Bci Pagos services.
If you ever suffer the theft of one or more of your POS terminals, please, within 48 hours of the event, file a report with the Carabineros de Chile and report it to the Contact Center. You will receive an email with instructions to follow. After that, we will send you a new POS machine and you will only have to pay the installation amount corresponding to 0.7 UF + VAT.
In the event of loss or absolute destruction of the POS terminal, you must inform BCI Pagos, through one of our sales executives or our Contact Center, and we will proceed to replace the terminal (s), which will have an associated cost of 6.2 UF + VAT per terminal and 0.7 UF + VAT for each installation carried out.
Absolute destruction is a criterion set by our manufacturers who, in their repair shop, must determine if it is repair level 3 or 4.
POS loss and repair values
* Unless there is evidence of robbery by police officers, this cost will apply.
** Unless you submit no proof to the Carabineros in which case it amounts to 5.7 UF + VAT.
You can review our manufacturer's criteria in this table:
Repair levels for Verifone terminals
PAX terminal repair levels description
FAQs
Do you still have doubts? Check here for more details.
The heading identifies the main economic activity of your business, such as commerce, services or food. This data is essential for determining the conditions and fees associated with your transactions.
The MCC (Merchant Category Code) is a unique code assigned to each business according to its business category. This code helps classify transactions and manage agreements with financial institutions.
The MDR (Merchant Discount Rate) is the commission charged to businesses for each transaction made with credit or debit cards. This amount covers operating costs and services related to payment processing.
If you ever suffer the theft of one or more of your POS terminals, please, within 48 hours of the event, file a report with the Carabineros de Chile and report it to the Contact Center. You will receive an email with instructions to follow. After that, we will send you a new POS machine and you will only have to pay the installation amount corresponding to 0.7 UF + VAT. In the event of loss or absolute destruction of the POS terminal, you must inform BCI Pagos, through one of our sales executives or our Contact Center, and we will proceed to replace the terminal (s), which will have an associated cost of 6.2 UF + VAT per terminal and 0.7 UF + VAT for each installation carried out. Absolute destruction is a criterion set by our manufacturers who, in their repair shop, must determine if it is repair level 3 or 4.
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